Perfect Paws Hemp Shipping Policy

Perfect Paws Hemp accepts orders 24/7, and your order will be processed by our shipping team when it is received. If you choose two-day or overnight shipping, your order may be given priority to ensure that we’re able to deliver it within the requested time frame.

Where We Ship

All 50 U.S. States

• Includes the District of Columbia and APO / FPO military addresses
• Packages shipped to military addresses can take 4 to 6 weeks to arrive

U.S. Territories

• Puerto Rico, Hawaii and U.S. Virgin Islands

International

• Australia, Canada, France, French Polynesia, Germany, Greece, Hong Kong, Ireland, Israel, Italy, Jordan, Malaysia, Netherlands, Norway, South Africa, Spain, Sweden, Switzerland, Trinidad and Tobago

Overnight & Two-Day Shipping

Our team works to make sure that you’ll receive your packages as quickly as possible. Our expedited shipping may arrive later than expected due to UPS delays beyond our control.

If you order a product on a Friday after 2 p.m. and choose overnight shipping, you may not receive it until the following Tuesday, as Perfect Paws Hemp only ships on weekdays.

Estimated Shipping Times

These are not shipping guarantees, and USPS and UPS delays beyond our control may cause longer wait times. We invite you to contact our customer service team with questions about your specific order.

Please note: during the COVID-19 pandemic, shipping may be delayed due to carrier limitations. Customers in Australia may experience greater delays. Australian Post has recently opened up more air routes and is also having labor issues, resulting in greater delays to Australia due to the lack of air lift from LAX and the ability of the Australian Post to move mail in Australia. However, the USPS has secured charter aircraft at a great expense to service Australia to clear out the backlog.

Standard Shipping Policy

Domestic packages usually take 5 to 10 business days to arrive at their final location. If you need a package sooner, we recommend choosing expedited shipping.

International Shipping Policy

International customers may receive products within four to six weeks. We have no control over customs inspections, which can hold up products for days or even weeks.

Holidays & Sales

Shipping and processing times may be lengthened during busy sale times and holiday seasons that create a high volume of orders. UPS does not ship on the following holidays regardless of whether you’ve selected expedited shipping:

• New Year's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Eve
• Christmas Day
• New Year's Eve

Thank you again for choosing Perfect Paws Hemp! We’re here to help you in any way we can, and if you have any questions, you can reach us at +1(800)508-5448.